• Oct 2002 - Aug 2009
• Dynamics Research Corporation/HJ Ford
• Business Analyst/System Administrator/Admin Specialist
• Fairborn Oh

Capabilities Integration Environment (CIE) VPN Access Coordinator - Responsible for the training and coordination of the Data Lifecycle Management (DLM) Team CIE VPN access. Directly responsible for reducing the time frame to acquiring access from approximately 30 days down to 10 days. Data Action Request (DAR) Coordinator. Responsible for setting up the DAR with the legacy system to obtain information and data pertaining to the Authoritative Data Source of the legacy system and documenting all information and contacts in the DLM Database Tool (DDT). Responsible for the DLM 3 Metric issues and ensuring that the issues were being tracked, logged, completed and entered correctly in the DDT. Responsible for the identification of authoritative data systems in Air Force Enterprise. Knowledgeable with Oracle AIM Methodology. Assisted with Functional Design documents (CV.040's) and data quality efforts to ensure clean accurate data is migrated into the Enterprise Business System (EBS). Responsible for Acquisition Activities related to Authoritative Data being delivered to the CIE environment. Responsible for consistantly producing professional and technical documents, including business proposals, reports, briefings and presentations, guidelines, and other project deliverables to meet contract requirements. Provide program management support including analysis of invoices, projected and actual travel expenditures for each task order. Support meeting facilitation with planning, scheduling, coordination, and setup. Responsible for system setup, testing, and validation of equipment in preparation for facilitated workshop sessions. Responsible for the daily installation, upgrade, backup, inventory and maintenance of LAN: servers, workstations, networking components, laptops, printers, fax machines and PBX systems. Responsible for operating, configuring, and installing personal computers from initial purchase to delivery to desktop station. Provide continual maintenance/troubleshooting/training on operating systems for multiple users. Directly responsible for the auditing and correcting of the 200+ employees travel expense vouchers totaling in excess of $ 1,000,000 annually. Responsible for tracking all expense vouchers via the use of Excel, Word and People Soft programs. Responsible for creating new training packets and training new employees on the proper format when filling out the expense voucher via People Soft. Put together various lesson plans with the use of PowerPoint. Directly responsible for tracking the incoming invoices from inception to completion. Ensures 100% compliance on travel vouchers within HJ Ford/DRC. All travel orders and travel vouchers are recorded and organized in a timely fashion to meet suspense deadlines. Responsible for the receipt, filing and tracking of all resumes with the use of Microsoft Access database. Responsible for submitting job requests with the use of Open Hire for 4 Program Managers and the Vice President. Responsible for building the Master Personnel database from the ground up with the use of Microsoft Access. Responsible for the maintenance, upkeep and troubleshooting of the same database. Assist the Human Resources Director whenever called upon. I am able to produce and refine documents in accordance with the new HJ Ford compliance. All documents are produced and completed according to ISO 9001 requirements. I am capable of multitasking and learning new tasks and responsibilities with little or no supervision.

• Sep 2000 - Sep 2002
• Various
• Help Desk/Field Engineer Positions
• Dayton Oh

Provided support for various projects nationwide. Facilitated the assessment of each project, developed an objective, analyzed data and created a resolution. After assessment of issues was completed, I documented the resolution. Researched and analyzed technical issues within each project and composed technical and background information into clear readable documents. Performed analysis on process flows and provided improvement recommendations. Supported meeting facilitation with planning, scheduling, coordination, setup and meeting documentation. Worked with individual clients to provide technical support using electronic remote software to assess and resolve host organization and personnel issues. Responsible for troubleshooting software difficulties for Microsoft Office, E-mail, Operating System and remote software. Provided support to 4 different projects locally. Responsible for assisting and managing critical issues consisting of setup, configuration, testing and diagnosing various computer systems and peripheral equipment ranging from pcâ??s, printers, cash registers and scanners. Provided support for 25 different projects nationwide via the phone, email, and remote connectivity. Responsible for troubleshooting of remote networks that includes VPN's and use of Token Cards. Responsible for setting up and troubleshooting different mail clients that included MS Outlook, Outlook Web Access, and Netscape. Responsible for Hardware/Software support and troubleshooting of various users and clients. Responsible for troubleshooting Network connectivity and peripheral devices. Documented all issues in accordance with company policy

• Jun 1994 - Aug 1999
• US Postal Service
• Letter Carrier
• Beavercreek Oh

Route and deliver mail for various routes within station. Assist with clerk duties, (answered phones, made copies, filed paperwork), as needed. Entered address changes and vacation holds electronically into database and was responsible for daily uploads/downloads as well as various repairs to both hardware and software as well as network connectivity repairs.

• Nov 1981 - Nov 1993
• US Navy
• STG1/E-6
• San Diego Ca

1989/1993, United States Navy Dayton, OH: Training Officer Direct supervisor of 14 personnel. Created and developed various lesson plans for facilitation to selected reservists training program. Administered payroll program for selected reservists totaling $250,000 annually. Coordinated training and travel schedule for 530 Naval Reserve personnel with a travel budget of $75,000 annually.

1987/1989, United States Navy, Spokane, WA: Leading Petty Officer E-6/STG1 Direct supervision of nine personnel. Administered payroll program for selected reservists totaling $120,000 annually. Electronic maintenance supervisor for sonar systems. Created various lesson plans to facilitate to the selected reservists on various SONAR topics.

1981/1987, United States Navy, San Diego, CA: Leading Petty Officer Managed 40 man division. Developed and implemented equipment maintenance schedules. Training Officer responsible for Developing, implementing, and briefing lower enlisted personnel on various tasks and subjects. Responsible for maintaining, troubleshooting, and upkeep of various active and passive Sonar systems.